Welcome to Stable – and what will be a great working relationship!

Rent a property with Stable and you’ll soon discover that we do everything we can to make it a great experience. We’re easy to deal with and we’re quick to respond to questions and calls for help.

When you arrive at your rental property, you’ll find that it’s has been professionally cleaned, the lawns have been mown and the garden is neat and tidy. We rely on you to keep it in tip-top shape, and let us know promptly about any issues, breakdowns or damage.

2 Applying for a rental property

When you apply for a rental property we’ll ask you – on behalf of the property owner – to provide a range of information, including contact details for referees.

We’ll use this information to check for things like your employment status and previous renting record. We’ll use Tenancy Practice Services to check your credit history and score.

3 Signing a tenancy agreement

If your application is successful, you’ll need to sign a tenancy agreement – a legally binding contract that sets out your obligations as a tenant.

4 Paying the bond

To secure the rental property you’ll need to pay a total of six weeks’ rent. This is made up of:

two weeks’ rent in advance
a bond of four weeks’ rent, which we send to Tenancy Services. It’s refunded to you at the end of your tenancy if you’ve looked after the rental property, paid your rent in full, and paid any other amounts you owe. If there’s any outstanding rent or the property has been damaged, the bond will pay for the rent or cover the repair costs.

5 Moving in

Before you move into your new home, we’ll visit the property, take lots of photos and complete an ‘Entry Condition Report’. The report confirms the condition of the property, so it’s a good idea to check it before you start unpacking.

You’ll get one set of keys per leaseholder. We can provide more sets for a fee, and if you lose a key we can replace it for $25.

6 Having regular inspections

Every 12-16 weeks we’ll visit your rental property for an inspection. We’ll let you know well in advance and always leave a business card so you know we’ve been. Note we’re not checking on you; we’re just making sure the property is still in good condition and full-filling our legislative obligations.

During an inspection we’ll look at the property’s general cleanliness and tidiness, check that gardens and lawns are in good shape and look for maintenance issues. It’s a good time for you to let us know if anything needs fixing.

7 Getting help when something goes wrong

If something at the rental property needs fixing, you simply need to complete and submit a maintenance request . If we need more information we’ll give you a call.

With that done, you can relax – we’ll coordinate everything to get the job done, and contact you if we need access to the rental property. If you need help urgently (because the problem could damage the property or compromise your quality of living) call us and we’ll get on to it straight away, day or night!

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